POLICY OF QUALITY

TEM Mandeks company is the leader in the area of Bosnia and Herzegovina of the new European trends in the production of switches and sockets and other electrical material, which is reflected in the constant increase of the satisfaction level of the customers, employees, owners and the whole company.

"To honor our agreement and do an excellent job the first, as well as any consequent time." is the most important quality criterion, and we achieve it with:

• Consciousness of employees that survival, development and profitability of TEM Mandeks company depends on the individual contribution of all employees, and it's reflected in the quality of our products and the full satisfaction of our customers,
• By investing constantly in new assets and equipment to make it more competitive and make it easier to overcome the recession and potential business risks.
• By increasing production and sales of our products in Bosnia and Herzegovina and beyond,
• By planning all the key activities in order to make the conformity of our products a rule, not coincidence,
• By recognizing all the internal and external aspects of the risk,
• Motivating and rewarding employees on the basis of the results achieved.

Respecting all of the above, our persistent commitment is focused on our customers, and we achieve that with permanently finding different ways of improvment ot the quality management system through reviewing the quality management system and environmental protection in relation to all the more pressing and demanding demands of our customers.